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Refunds and Cancelations

Stock and warehouse items are items that ship in 2 to 4 business days all over Lebanon and between 5 to 20 days all over the Middle East. Orders for these items can be canceled with a full refund issued, within 48 hours as long as the item has not been shipped.

Custom items can be canceled or changed, and you can receive a full refund if the request is received prior to the start of production. Production start times are variable, so you will need to contact our customer service department to determine the status of your order; they will be happy to assist you in this process. If you'd like to change your order, reach out to customer service, and we'll assist you.